The Services can be invoked, if necessary, in Console mode via the following procedure. It is only necessary to invoke the Services in Console mode for troubleshooting.
Start Job Processing Server in Console mode
Stop the service you want to run via command line in the Services console.
Open a command prompt window and navigate to the location of the Phoenix installation (e.g., for 64-bit machines: C:\Program Files (x86)\Certara\Phoenix\application).
Type the following text to start the Phoenix Job Processing Server:
jps.exe /console
After pressing the Enter key, the Server will load and verify that it has access to a license to operate. If no named user license server is defined in the jps.exe.config file, it will not complete startup. The screen capture below illustrates a successful loading of the Job Processing Server.
Start Job Queue Server in Console mode
Open a command prompt window and navigate to the location of the Phoenix installation (e.g., for 64-bit machines: C:\Program Files (x86)\Certara\Phoenix\application).
Type the following text to start the Phoenix Job Queue Server:
jqs.exe /console
The end result is that you have two command prompt windows open that can be minimized but not closed.
If a JMS component cannot pass licensing, it will not run as a Service. When run in Console mode, an entry in the command line interface will clearly show that a license could not be acquired.
